Cantonese Chinese Telephone Interviewer needed for Headway Workforce Solutions in Boston, MA
JOB DESCRIPTION:
On behalf of IMPAQ International, Headway Workforce Solutions is currently seeking work from home Bilingual Cantonese/English Telephone Interviewers. Interviewers will ask questions over the phone regarding Medicare benefits. This position pays $14 per hour, and offers a variable work schedule.
This position offers a unique schedule: Interviewers will work one day in January for up to 8 hours on January 5th. The project will then break until February 5th, when interviewing will begin again and last through June 1st, 2018. There may be some training hours offered between January 5th and February 5th, but they will be limited.
Benefits:
- Work from home!
- $14 per hour
- Paid Training
- Variable hours offered - 20-40 hours per week depending on YOUR availability
- IMPAQ to provide IT equipment and resources (laptop, headset, systems access)
- Part time and Full time hours available
As a Telephone Interviewer, you will…
- Contact health plan call centers across the country to help Centers for Medicare and Medicaid Services (CMS) evaluate healthcare compliance
- Be on the phone the full shift and be comfortable making a high volume of calls with specific time constraints.
- Read the questions clearly and verbatim to the participant
Hours & Training:
- Required Training on January 2nd, 2018 from 12pm EST - 8pm EST
- 4 - 6 hours per shift
- 20 – 40 hours per week, Monday – Friday. No Weekend Hours required.
- Successful completion of self-study and web-based training prior to outbound calling
- Work lasts through June 1st, 2018
Language: Cantonese
Vocabulary: Medical, Healthcare
Company: Headway Workforce Solutions
Contact Person: Apply online
Assignment Date: 2017-12-18
Location: Boston, MA
Job Description: Position Qualifications High school diploma or GED required Strong attention to detail Ability to read and speak English fluently Ability to read and speak Cantonese 6 months of customer service experience preferred; preferably in a government agency, hospitality, financial/banking, or professional office setting Hard-wire high-speed internet service required - must be able to connect via Ethernet cable connection; wireless/WIFI connection not permitted Proficiency with troubleshooting and using computers Background check required
INTERPRETER TRAINING PROGRAMS
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