Spanish Medical Interpreter for Lowell Community Health Center
Medical Interpreter- Spanish Fluency
Job Code: 2017-2019-003
Department: HEALTH PROMOTION
FT/PT Status: F/T (40 hrs/wk), Benefit Eligible
Location 161 Jackson Street, Lowell, MAJob Responsibilities:
Under the direction of the program manager and supervision by program coordinator, the medical interpreter serves as an interpreter for patients and staff and supports the operations of the department. The interpreter uses, consecutive, simultaneous, and sight translation modes. Relays medical information between speakers of two different languages in compliance with all office and Lowell Community Health Center (Health Center) policies and procedures, particularly relating to patient confidentiality and informed consent, passing performance of competencies listed in the International Medical Interpreter Association (IMIA) Standards of Practice, and the Code of Ethics.ESSENTIAL DUTIES AND RESPONSIBILITIES:
Helps facilitate successful delivery of services to linguistically diverse Medicaid patients, as part of the ACO.
Explains Health Center resources, office protocols, and limitations to providers, clinicians, and patients; makes appropriate referrals; serves as a cultural and linguistic resource to both patients and providers to contribute to successful outcomes.
Performs duties in a spirit of teamwork and cooperation.
Adheres to Health Center policies on customer service.
Understands the Health Center’s approach of service delivery.
Completes written translations as required in patient encounters such as filling out forms and medical instructions, and medication schedules; administrative translations such as letters to patients, documents, and patient materials.
Supports the office operations by answering the phone, taking requests, calling patients to confirm appointments, documenting encounters on the interpreter tracking system, entering data, verifying and scheduling future appointments when necessary, general troubleshooting, filing, and photocopying.
Utilizes on-line computer systems such as Outlook, the Health Center’s Electronic Health Record, and other Health Center software.
Works with special projects and other duties as assigned.
Participates in staff meetings and completes necessary departmental reportsLanguage: Spanish
Vocabulary: Medical
Company: Lowell Community Health Center
Contact Person: Apply online
Phone: (978) 937-9700
Assignment Date: 2017-12-22
Location: 161 Jackson Street, Lowell, MA
Job Description: Requirements: Fluency in English and Spanish, both oral and written, with a minimum of Advanced Mid proficiency level Ability to work accurately in consecutive mode and sight translate into and from working/ target language(s). Ability to use both languages fluently and accurately on all levels pertinent to professional needs. A minimum of 3-5 years of experience in a healthcare setting as a medical interpreter with strong medical vocabulary (including vocabulary of medical specialties) Bachelor’s degree in any area related to science or human services preferred Proof of satisfactory completion of medical interpreter training - minimum of 40 hours High level of customer service and a positive approach Familiarity and ability to work with diversity of cultural/socio-economic backgrounds General knowledge of cultural backgrounds of patients to be served Good interpersonal, organizational, and time-management skills Knowledge of computer systems
INTERPRETER TRAINING PROGRAMS
Speak a second language? Put it to work!1 (617) 277 - 1990