Pinpoint Interpreter (Multiple Languages) for International Institute of New England (IINE)

Pinpoint Interpreter (Multiple Languages) for International Institute of New England (IINE)

Department: Pinpoint

Location: Manchester, NH

The mission of the International Institute of New England (IINE) is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship.

IINE-Pinpoint Interpreter

Reports to:      Pinpoint Program Manager

Supervises:     N/A

Status:             Non-Exempt, On-call

Pay:                  $20/hour

 

Overview:
Interpreters working under the IINE-Pinpoint partnership provide interpretation and translation service to local organizations and businesses. When clients request interpretation or translation services, IINE-Pinpoint contacts interpreters in their database that speak the applicable language and connect them with the organization/business requiring services. All Interpreters under this partnership are IINE employees.

 

Apply Online here >>>

 

Duties and Responsibilities

• Local (southern NH) applicants only.
• Availability for in-person as well as remote interpretation appointments is required
• Deliver high quality, professional interpretation, and translation (when applicable), services to all organizations/businesses and their members/patients.
• Facilitate communication with clients who speak/understand limited English
• Communicate exactly what is spoken without including opinions or tangential thoughts
• Relay the style and tone of the original message/conversation, especially in situations when cultural or linguistic barriers might indicate alternative or additional meanings
• Explain words and phrases when their meaning is not immediately apparent or understood
• Translate orally or in writing all documents presented by staff and/or client.
• Complete paperwork related to appointments in a timely manner, including Pinpoint job summaries and ADP timecards
• Participate in training and professional development as needed/directed
• Provide interpreting / translating services to IINE employees and clients in the main following setting: meetings, interviews, telephone calls, etc. including one-to-one and group settings.
• Perform all other duties assigned by supervisor.

Qualifications

• Fluency in English and at least one other language
• Fluency reflects knowledge of the structure and content of the English language, including the meaning, spelling, and sounding of words.
• Ability to listen, retain, and interpret in medical, legal and school settings amongst the most relevant fields.
• Previous experience working in medical, legal or school setting is a plus
• Previous translation/interpretation experience preferred, but not required
• Strong customer services skills or background
• Ability to concentrate for long-periods and in high stress situations
• Patience and sensitivity towards the needs of clients and their patients
• Experience working with multi-cultural, multi-lingual, new American and international populations preferred
• Extremely well organized, detail oriented, flexible, and able to manage multiple tasks simultaneously
• High-levels of discretion and maturity in dealing with confidential information
• A command of Microsoft Word, Excel, Outlook, PowerPoint and other data management systems
• Excellent communication skills and responsiveness

Apply Online here >>>

Language: Multiple Languages

Vocabulary: Medical, legal or community

Company: International Institute of New England (IINE)

Phone: (603) 647-1500

Location: 470 Pine St, Manchester, NH 03104